Due to overwhelming amount of customers and support requests we have gained over the past years, any filed support requests for licenses older than 6-months can no longer be processed for free.
Since wrapbootstrap requirement for support is not mandatory for authors, support for users with licenses older than 180 days will only cover major bug fixes (relating to supplied code, excluding third party-libraries).
NOTE: We had to make this drastic change for the future sustainability of SmartAdmin. Updates are complimentary and will continue to be for the life of the theme. Support however, requires a great number of man hours, and something we can only provide for free** within a certain time-frame from your purchase date.
With that in mind, you can see our prices for support to be very fair which can be found here: https://wrapbootstrap.com/user/MyOrange